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docs:faq:issue:sending_crash_log [2018/06/01 21:21] – admin | docs:faq:issue:sending_crash_log [2020/08/05 15:28] – external edit 127.0.0.1 | ||
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When you encounter that GPX Viewer is crashing, you can help us resolving your issue by locating GPX Viewer crash log file and sending it to us to our e-mail address [[mailto: | When you encounter that GPX Viewer is crashing, you can help us resolving your issue by locating GPX Viewer crash log file and sending it to us to our e-mail address [[mailto: | ||
- | 1. To locate GPX Viewer crash log file, you can use some file manager app with which you are familiar. If you didn' | + | - Firstly you need some file manager app to locate GPX Viewer crash log file. You can use the one with which you are familiar |
- | 2. To get GPX Viewer crash log file, open your file manager app, in Android file structure navigate to your external files dir (this depends mostly on device, but in most cases it should have path **/ | + | |
+ | - Next, navigate to directory **Android/ | ||
+ | - In this directory locate **crash_log.txt** file (in this example absolute path for this file is **/ |