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docs:faq:issue:sending_crash_log [2018/06/01 21:23] – admin | docs:faq:issue:sending_crash_log [2023/03/20 15:03] (current) – lucia.kubickova | ||
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- | When you encounter that GPX Viewer is crashing, you can help us resolving | + | When you encounter that GPX Viewer is crashing, you can help us resolve |
- | - Firstly you need some file manager app to locate GPX Viewer crash log file. You can use the one with which you are familiar | + | - Firstly you need some file manager app to locate |
- | - To get GPX Viewer crash log file, open your file manager app and in Android file structure navigate to your external files dir (this depends mostly on device, but in most cases it should have path **/ | + | - To get the GPX Viewer crash log file, open your file manager app and in the Android file structure navigate to your external files dir (this depends mostly on the device, but in most cases, it should have path **/ |
- Next, navigate to directory **Android/ | - Next, navigate to directory **Android/ | ||
- | - In this directory locate **crash_log.txt** file and send it to our e-mail address [[mailto: | + | - In this directory locate |